Refunds and cancellation

• A full refund if you ask within 14 days of your first payment for a paid plan.
• Renewal payments, monthly or yearly, are not refunded.
• Cancel any time. You keep your plan until the end of the period you paid for, then your account moves to Free.
• Dodo Payments, our merchant of record, processes every refund, back to the card or account you paid with.
• All charges are in US dollars.

Paid Typeglass plans are sold by Dodo Payments, our merchant of record. Dodo takes the payment, adds any sales tax due for your location at checkout, issues the invoice and processes refunds. The amount and currency on your invoice come from Dodo.

• If a paid plan is not right for you, ask within 14 days of the first payment for a paid plan on your account and we refund that payment in full.
• This applies to monthly and yearly plans, and to every seat on a Team plan bought in that first payment.
• Once the refund is made, the plan ends: the subscription is cancelled, it is not charged again, and your account moves to the Free allowance. Your settings, memory and knowledge base stay with your account.

• A paid plan renews at the end of each billing period, and is charged again, until you cancel it.
• Renewal payments are not refunded. To avoid the next one, cancel before the renewal date; you keep the plan until then.

• Cancel any time from Manage billing on your account page. You do not need to email anyone.
• A cancelled plan stays active until the end of the period you have paid for. It is not charged again, and your account then returns to Free.
• Cancelling does not refund the current period by itself. If you are within 14 days of your first payment, ask for the refund as described below.

• Email arti.shinde@thestackhub.com from the address on your Typeglass account, within 14 days of your first payment, and say which plan it was for.
• We issue the refund through Dodo Payments to the card or account you paid with. How long it takes to appear depends on your bank or card issuer.
• A full refund returns the whole amount of that payment, including the tax charged on it. If your card is in another currency, your bank's exchange rate on the day of the refund can differ from the day of the charge.

Typeglass is operated by The Stack Hub Pvt. Ltd., Pune, Maharashtra, India. For anything about a payment, email arti.shinde@thestackhub.com.

• Terms of Service
• Pricing